Modernising Tax Authority Programme, Federal Inland Revenue Service, Nigeria

RIPA International has been commissioned to provide an ongoing experiential study programme tailored to facilitate the implementation of version II of the Nigerian Federal Inland Revenue Service’s Modernisation Programme.

Institutional Development and Internally Generated Revenue for Permanent Secretaries, Benue State Government, Nigeria

RIPA International provided this tailored training programme at our London training venue for 24 participants, including permanent secretaries from a variety of ministries and senior executive officers from revenue collection departments, as well as the Head of the State Civil Service.

Parliamentary Administration, Uganda

RIPA International delivered the tailored Parliamentary Administration Programme at a training site in Jinja, 60 miles from the capital, Kampala in Uganda. The bespoke programme assisted, primarily, 28 heads and deputy heads of departments in the Uganda Parliament.

Public Service Management, Taiwan

RIPA International provided this bespoke training programme for 37 senior managers from a wide range of diverse Taiwanese Ministries and other central government organisations, including two supervisors.

Judicial Administration, Maldives

RIPA International delivered this tailored programme in the conference suite of the Nasandhura Palace hotel in Male to a group of fifteen delegates from the Maldivian legal system.

Strategic Leadership, Bermuda

RIPA International delivered this tailored programme to the civil service of Bermuda to a group of 11 delegates working across various departments.

Managing People through Change: Attitudes and Behaviours, Nigeria

RIPA International delivered this tailored training programme in Lagos for 24 delegates, all of whom were principal or senior managers with long periods of service in the Nigerian Ports Authority.

Management and Policy Development Skills for Senior Managers, Government of Bermuda, Bermuda

Following a request from the Government of Bermuda, RIPA International devised a bespoke four-day study programme in Management and Policy Development Skills for Senior Managers, held in Bermuda and attended by 10 participants.

Effective People Management, Ministry of Agriculture, Botswana

In response to a request for support from the Ministry of Agriculture, RIPA International delivered an in-country off-the-shelf version of our Effective People Management programme in Botswana during June 2009. This interactive programme aims to develop the participants’ essential people management skills, so that they are able to support their organisation’s performance in line with its targets. The effective people management skills learned and honed included: Understanding the role and responsibilities of the modern manager Recognising the factors that influence staff performance Effective communication Developing a appraisal process that examines the need for succession planning and talent management Leading and managing real change The programme was judged to have been a success by the 20 participants. Real life case studies and a visit from Botswana’s Permanent Secretary, Ministry of Lands and Housing, complemented and supported the participants’ overall learning experience.

Project Indicators, Monitoring and Evaluation, Korea Institute of Public Finance, Korea

This tailored programme, run in London during October 2009, was designed to meet the requirements of participants from the Institute of Public Finance in Korea. Following preliminary discussions with the client, we identified specific areas for special consideration.

Judicial and Case Management, Judicial and Training Institute, Malaysia

RIPA International was approached by the Judicial and Training Institute (ILKAP), Malaysia, for bespoke training in Judicial Administration and Case Management to support the judiciary in responding appropriately to the wide range of circumstances they encounter in the programme of their work.

Legislative Drafting, UNDP, Liberia

This training programme was designed to meet the needs of 21 participants from the national legislature and government agencies in Liberia, including the Ministry of Justice, Legal Counsel, Law Reform Commission and also UN personnel.

Leadership Development, Office of the Civil Service Commission, Thailand

RIPA International was approached by the Office of the Civil Service Commission in Thailand to design and deliver bespoke training in Leadership Development.

Improving Skills in Administration Drafting and Oral Communication, Ministry of External Relations, Cameroon

Following a request from the Cameroon Ministry of External Relations, RIPA International designed a bespoke two-week training workshop to provide senior government and public sector officials with the relevant tools and techniques to effectively carry out administration drafting and improve overall written and oral communication in English.

Advanced Report Writing, English Speaking Union of Malta, Malta

RIPA International was approached by the English Speaking Union of Malta to provide a bespoke training solution in Advanced Report Writing. Held at the State Bank of Malta’s headquarters during August 2010, the workshop was intended to consolidate and enhance the 16 participants’ report writing and presentation expertise.

Leadership and People Management in Health, Lagos State Health Service Commission, Nigeria

Following a request for the Lagos State Health Commission, RIPA International designed a bespoke training solution on Leadership and People Management in Health. The requirement by the commission was that they wanted a course which developed the leadership capacity of senior managers in health institutions across the Lagos state. A particular objective was to enhance participant’s capacity to use resources at their disposal more effectively and deliver improved services to the public.

Records Management, Central Bank of Nigeria, Nigeria

As part of an overall programme to enhance the corporate management of its information resources in the Central Bank of Nigeria (CBN), a 10 day course on records management was delivered by RIPA International in September last year. The course was attended by 40 staff from different departments with responsibility for records management in their business area.

Federal Public Service Reform Programme (FPSRP), Nigeria

RIPA International’s role in the ongoing Nigeria Federal Public Service Reform Programme (FPSRP) is as the specialist public service training organisation addressing identified skills and knowledge gaps requiring learning interventions across the Nigerian civil service. As a first stage, a cohort of senior officials from key Nigerian federal institutions attended a Public Service Reform training programme at RIPA International’s London training centre in the autumn of 2007.

The Primary Healthcare Reform Project, Armenia

Supported by the United States Agency for Overseas Development (USAID), the PHCR project is an Armenian development initiative that aims to complete a package of wholesale reform of the Armenian Health Service by 2010. With a view to developing a Performance Based Financing (PBF) Primary Healthcare system, the PHCR project commissioned the services of RIPA International to develop a consultancy programme and study tour of the UK National Health Service and its affiliated agencies for a number of senior ranking officials from the Armenian Ministries of Finance and Health to support their reform initiative.

Building an Effective Records Management System, Central Government, Barbados

At the request of the Training Administration Division (TAD) of the Barbados government, RIPA International developed a series of five two-week programmes in ‘Building an Effective Records Management System’.

Botswana Institute of Administration and Commerce, Botswana

RIPA International was commissioned by the President’s Office Botswana to provide technical assistance for capacity building to the Botswana Institute of Administration and Commerce (BIAC) in transforming the Institute into the re-constituted Botswana Civil Service College as part of the Botswanan Government’s civil service reform programme.

Leading Strategic Change, Uttar Pradesh Police Force, India

Following the success of tailored training for 20 participants delivered in 2009, RIPA International was asked by the Uttar Pradesh Police Force to design a programme for another 20 participants. As a result of preliminary discussions with the client, key areas were identified for special consideration.

Training the Trainer, Gambia

RIPA International designed and delivered a custom Training the Trainer programme to 25 members of Gambia’s Management Development Institute (MDI), an institution of the Personnel Development Office (PDO).

Federal Board of Revenue, Pakistan

In November 2011 RIPA International delivered a customised Leadership training programme for senior managers from the Federal Board of Revenue (FBR), Pakistan.

The SFS Group, Financial Services Division, Cyprus

The SFS Group is a diverse and successful organisation based in Nicosia, Cyprus. It provides a range of services including Financial Services, property and shipping. RIPA International provided a programme of focused support for the Financial Services Division, working in conjunction with Deloitte & Touche (Cyprus) to streamline the company’s business and human capital models.

Ministry of Finance and Department of Public Administration and Personnel, Cyprus

RIPA International were approached to provide a contextually-driven programme focusing on recent Regulatory Impact Assessment (RIA) initiatives in the UK, taking on board the delegation’s assessment and understanding obtained from the previous site visits to various UK Government departments.

Effective Public Finance, Budget and Resource Management, Ministry of Finance and Economic Development, Ethiopia

In response to a request for support from the Ministry of Finance and Economic Development, RIPA International designed and delivered a bespoke training solution in Effective Public Finance, Budget and Resource Management.

The Balanced Scorecard, Ethiopian Civil Service, Ethiopia

RIPA International was approached by the Ethiopia Civil Service Reform Programme to facilitate a tailored study programme in order to support the introduction of Balanced Scorecard across the entire Ethiopian Civil Service.

Ghana Judicial Service, Ghana

Following support from the Danish International Development Agency (DANIDA) to create a Commercial Law Court, RIPA International designed and delivered a bespoke training solution to the Ghana Judicial Service. The Judicial Service enlisted RIPA International to provide the UK element of an International study programme that included visits to Denmark, Uganda and Tanzania.

Fraud Prevention and Investigation, Oil India Ltd., India

This four-week bespoke training solution was designed to meet the needs of Oil India Ltd during the summer of 2008 to meet the needs of 20 participants comprising of junior and middle managers from Oil India Ltd. Nine of the participants were full time officers from the Vigilance Function whilst the remaining 11 participants represented a variety of other functions, namely, finance and administration, human resources, finance and procurement.

Parliamentary Administration, Rajya Sabha Upper House, India

As part of an ongoing training operation, RIPA International tailored a course to provide 12 participants from the Indian Upper House – the Rajya Sabha with a detailed explanation of the procedures and processes of both UK Houses of Parliament in order to provide the participants with a road map for change in their organisation.

Human Resource Management and Project Management, Inland Revenue, Jamaica

In response to a request by the Inland Revenue, Jamaica, RIPA International designed and delivered a two week tailored programme on Human Resource Management and Project Management.

Team Building and Effective Management Skills, Malawi Revenue Authority, Malawi

RIPA International designed a tailored training solution in Team Building and Effective Management Skills for the Malawi Revenue Authority in Blantyre, Malawi. The aim of the training was to update members of the Authority with modern skills and techniques so as to enable them to perform at a sustained level of efficiency and effectiveness while successfully channelling team motivation to achieve performance goals.

Ministry of Science and Technology, Nigeria

Following a request from the Federal Ministry of Science and Technology, RIPA International devised a bespoke study programme in technology transfer in the UK. The objective set by the delegation prior to its arrival was as follows: ‘Our expectation from this study visit to the United Kingdom is that on return, each participant would be fully conversant with the workings of Technology Transfer offices in their institutions, especially with internal relationships with their colleagues and institutions’ management in order to ensure maximum cooperation as well as being able to market their IPs, negotiate better terms of royalties and attract industry collaboration in their innovation generating activities and more importantly ensure that the objectives of the establishment of IPTTOs are implemented.’

Neuro-Linguistic Programming (NLP), Advanced Electronics Company, Saudi Arabia

In June 2011 RIPA International delivered an in-country training programme in Neuro-Linguistic Programming (NLP) for the Advanced Electronics Company in Saudi Arabia.

Credit Control and Debt Collection, Tanzanian Standard Newspapers, Tanzania

Following a request from the Tanzanian Standard Newspapers, RIPA International delivered a bespoke training solution on Credit Control and Debt Collection.

Modernising Tax Authority Programme, Federal Inland Revenue Service, Nigeria

Institutional Development and Internally Generated Revenue for Permanent Secretaries, Benue State Government, Nigeria

Parliamentary Administration, Uganda

Public Service Management, Taiwan

Judicial Administration, Maldives

Strategic Leadership, Bermuda

Managing People through Change: Attitudes and Behaviours, Nigeria

Management and Policy Development Skills for Senior Managers, Government of Bermuda, Bermuda

Effective People Management, Ministry of Agriculture, Botswana

Project Indicators, Monitoring and Evaluation, Korea Institute of Public Finance, Korea

Judicial and Case Management, Judicial and Training Institute, Malaysia

Legislative Drafting, UNDP, Liberia

Leadership Development, Office of the Civil Service Commission, Thailand

Improving Skills in Administration Drafting and Oral Communication, Ministry of External Relations, Cameroon

Advanced Report Writing, English Speaking Union of Malta, Malta

Leadership and People Management in Health, Lagos State Health Service Commission, Nigeria

Records Management, Central Bank of Nigeria, Nigeria

Federal Public Service Reform Programme (FPSRP), Nigeria

The Primary Healthcare Reform Project, Armenia

Building an Effective Records Management System, Central Government, Barbados

Botswana Institute of Administration and Commerce, Botswana

Leading Strategic Change, Uttar Pradesh Police Force, India

Training the Trainer, Gambia

Federal Board of Revenue, Pakistan

The SFS Group, Financial Services Division, Cyprus

Ministry of Finance and Department of Public Administration and Personnel, Cyprus

Effective Public Finance, Budget and Resource Management, Ministry of Finance and Economic Development, Ethiopia

The Balanced Scorecard, Ethiopian Civil Service, Ethiopia

Ghana Judicial Service, Ghana

Fraud Prevention and Investigation, Oil India Ltd., India

Parliamentary Administration, Rajya Sabha Upper House, India

Human Resource Management and Project Management, Inland Revenue, Jamaica

Team Building and Effective Management Skills, Malawi Revenue Authority, Malawi

Ministry of Science and Technology, Nigeria

Neuro-Linguistic Programming (NLP), Advanced Electronics Company, Saudi Arabia

Credit Control and Debt Collection, Tanzanian Standard Newspapers, Tanzania

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