Today’s global market conditions make it difficult for organisations to balance the needs of customers against their own need for operational efficiency. Ever-growing competition, privatisation and deregulation all add to the pressure and customers can increasingly default on payments. This increases the risk of Day Sales Outstanding (DSO) and bad-debt losses. Debt management programmes vary from country to country and depend on the debtor, but often amount to millions or billions.
Organisations need more effective ways to deal with delayed payments and unpaid bills, so that these do not affect expansion potential or lead to service reductions. This compact workshop provides strategies and tools to reduce the levels of debt experienced by your organisation, and offers practical solutions that will take account of local circumstances and seek to improve existing methods of debt management