Effective and Efficient Tax Administration
Duration:
2 weeks
Price:£3800
Course ref:
12TAX1
Overview:
In the aftermath of the global financial crisis, effective tax administration is an essential element in ensuring, restoring and sustaining sound public finances. In an ever-growing globally-oriented economy, tax authorities need to be alert and responsive to changing demands and challenges from taxpayers. This programme will give management teams the opportunity to review their current performance and develop sound strategies for modernisation.
The programme offers a unique opportunity for participants to adopt a comprehensive and strategic approach to modernising tax administration, and at the same time address the key issues to practically improve taxpayer compliance, increase yield and strengthen organisational capacity.
RIPA International’s interactive workshop-style programme is ideal for senior officials, directors and managers keen to develop necessary knowledge and attributes to support their organisation’s capabilities in delivering an effective and efficient tax administration service.
Learning objective
You will be able to:
- Understand the challenges faced by their organisation and the drivers for change
- Adopt a strategic approach to modernisation
- Develop an integrated approach to compliance ranging from improving customer service and support, through to tackling fraud and avoidance
- Review their policies and processes in line with their strategy
- Manage effective communications with key stakeholder groups
- Develop workable action plans to deliver strategic goals
- Benefit from a participative and workshop approach involving expert speakers to ensure practical outcomes from the programme
- Gain experience from field visits giving first hand and practical insights into current working practices
Course content
Improving compliance and yield
•Reviewing and strengthening tax policy to deliver strategic goals
•Minimising non-compliance and avoidance opportunities
•Enabling simplification and streamlining of tax administration processes
•Developing an integrated approach to compliance management
•Risk analysis and yield management
•Improving customer information and service
•Combating evasion and avoidance
•Using new technology to improve reliability and effectiveness of systems and processes while reducing costs
Managing strategic change
•Identifying and developing a common view of the key challenges facing the organisation
•Analysing key stakeholders and their different interests
•Identifying strategic goals and how to plan to achieve them
•Setting high level performance targets with supporting information systemsDeveloping internal capacity
•Reviewing organisational structure to meet future requirements
•Ensuring sound financial systems and accounting
•Governance and internal audit
•HR policies and performance management
•Developing leadership and management capacity
•Managing internal and external communications effectively