Effective People Management

26 May 09 - 05 Jun 09 - London Book this course 26 Oct 09 - 06 Nov 09 - London Book this course
Duration: 2 weeks
Price:£3700
Course ref: 9EFFPM1

Overview:
Effective people management is integral to getting the best from your staff – helping to sustain continuous improvement and supporting measurable success. Governments and businesses worldwide understand the vital need to set targets and goals for their people in delivering effective and cost-efficient goods and services, and engage in performance strategies to motivate their staff in support of fundamental goals. It is widely recognised that whether public or private, all organisations need to ensure that their strategies for service delivery and quality control reflect their vision for improvement, and that their approach to people management focuses staff effort in the right areas, developing all staff to maximise their performance continuously.
 
This programme is designed for all managers seeking to develop effective techniques and skills in managing their staff; the programme offers support for individual managers in building trust and responsibility between managers and
their teams in order to more effectively support their organisation’s targets and goals.


Learning objective
You will be able to:
  • Understand the necessary steps required to achieve a high performance workforce
  • Set and communicate appropriate performance standards, targets and objectives
  • Make performance management work in practice
  • Improve your ability to manage people
  • Identify how your own practice fits with the approaches provided on the programme and engage with the experience of other participants in managing performance
  • Use communication and intervention techniques more purposefully
  • Select appropriate approaches to measuring and reviewing performance in your organisation
  • Identify ways of helping staff to improve performance
  • Develop practical plans for further improvements in managing performance through people within your own organisation
Course content
Participants attending this programme will be provided with practical skills and techniques to
  • Understand the role, responsibilities and expectations of the modern manager
  • Equip yourself to be an effective manager
  • Understand the different approaches to managing performance and more effectively manage the performance of your staff
  • Adopt the appropriate management style to handle a variety of workplace situations
  • Understand the link between effective performance management and required organisational/business delivery targets
  • Recognise the factors that influence staff performance and develop approaches to support improved staff performance pertinent to your organisation’s aims and objectives
  • Carry out effective performance monitoring and appraisal for positive results
  • Develop greater efficiency in utilising performance management as a means of advancement, both in relation to individual staff and in maximising organisational success
  • Understand the necessity of effective leadership and readiness for change
  • Align project planning techniques and project plans to strategic organisational goals for enhanced performance
  • Develop and enhance assessment and appraisal systems
  • Learn how to proactively negotiate and influence attitudes
  • Motivate and empower your staff to maximise their potential

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