Skilled trainers need to have a good understanding of their organisation and make a real impact on the individual’s performance and success. Through their professionalism and knowledge they ensure that employees receive training in appropriate and individually-focused programmes to understand and better support the organisation’s values, expectations and goals.
This programme takes a practical look at how training is designed, delivered and commissioned. It makes the case for trainers to broaden their skills to include training needs analysis, use of tools and aids, coaching and mentoring as well as evaluation and return on investment. Within this practical programme all delegates will design and deliver training sessions with the support of peers and the director of studies.