Effective People Management

01 Mar 10 - 05 Mar 10 - London Book this course 05 Jul 10 - 09 Jul 10 - London Book this course 11 Oct 10 - 15 Oct 10 - London Book this course
Duration: 1 week
Price:£2100
Course ref: 10EffPM

Overview:

Managing people, and doing it well, is one of the most challenging roles anyone can undertake. Effective people management is about getting the very best from the staff that you have recruited in to the organisation. It is widely recognised that all organisations need to adopt an approach to people management that focuses on developing all staff to maximise their performance continuously and regularly.

Your success at being a manager depends on your ability of getting the best from your staff from the available resources to you. Intended for organisational and departmental managers this workshop will help develop your ability to communicate, plan and motivate staff in order to get the very best from yourself and your team members. It will provide you with a thorough grounding in the essential people management skills ensuring that your organisation achieves the agreed targets set.



Learning objective
You will be able to:
  • Guide and support managers in the management of their staff
  • Increase performance management processes in the organisation
  • Review the recruitment and selection process
  • Reflect on your current performance appraisal system
  • Improve your ability to manage staff effectively
  • Set and communicate appropriate standards, targets and set clear objectives to help staff improve performance
  • Challenge current practice in the organisation
  • Decide on what makes a good people manager and incorporating these attributes into your management style

Course content
  • Understand the role and responsibilities of the modern manager
  • Learn a wide range of skills that will enable you to become an effective manager
  • Gain an understanding of the different approaches to performance management
  • Recognise the factors that influence staff performance and develop approaches to support this
  • Examine the issues of recruitment and selection, taking into account the strategic context in which an organisation operates
  • Why effective communication is key in any organisation
  • The need for succession planning and talent management
  • Adopting an appropriate style to handle a variety of work place issues
  • Learn how to negotiate effectively
  • Develop your appraisal process and enhance both the process and the skills required
  • How to motivate your staff
  • How to deal with misconduct, disciplinary and difficult issues associated with your staff

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