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Effective People Management

28 May 12 - 01 Jun 12 - London Book this course 17 Sep 12 - 21 Sep 12 - London Book this course 05 Nov 12 - 09 Nov 12 - London Book this course
Duration: 1 week
Price:£2200
Course ref: 12EFFPM1

Overview:

Effective people management is about getting the very best from your staff. To be a successful manager, you need to ensure that the people you employ can achieve their full potential.

This workshop is for organisational and departmental managers. It will help you develop your ability to communicate, plan and motivate staff and improve your performance as well as that of your team. It will give you a thorough grounding in the essential people management skills, ensuring that your organisation achieves its agreed goals.



Learning objective
You will be able to:
  • Assess the potential to improve the recruitment and selection process within your organisation
  • Improve your ability to manage staff effectively
  • Set appropriate standards and targets, communicate them effectively and give staff clear objectives for improving their performance

Course content
  • The role, responsibilities and skills of the effective modern manager
  • Different approaches to performance management
  • What influences staff performance
  • Recruitment and selection issues within the strategic context of an organisation
  • The importance of effective communication
  • Succession planning and talent management
  • Appropriate styles for handling a variety of workplace issues
  • Effective negotiation
  • Develop and enhance your appraisal skills and processes
  • How to motivate and support your staff
  • How to deal with misconduct and other disciplinary issues


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