The quality of your change implementation strategy, the processes you adopt, the way in which you engage stakeholders and how you choose to execute your actions will be major factors in determining the ultimate success of your organisation’s reform initiatives. This is especially true for senior officials in government, seeking to make change visible on a day-to-day level.
Having developed the necessary change strategy for your organisation, those who are tasked with its implementation must be prepared to take a broader view of the organisation to ensure that all core organisational elements are taken into account. The key to implementing successful change and ensuring continuous improvement, is to ensure that implementation strategies adopt a balanced approach to changes in systems and behaviour. Of equal importance is the effective exchange of information between people and processes, ensuring there is both a combination of appropriate processes matched to human dimensions in the reform initiative.
This workshop is designed to address key questions in implementing change strategies and is intended to equip participants with the confidence to move forward in a structured, logical and sustainable manner. It is suitable for anyone who is tasked with making change management processes concrete, such as improving quality of service or output, which will include senior officials and operational managers as well as specialist change agents.