Whether you’re considering changes to just one or two processes, or to your organisation as a whole, the challenge can be intimidating. Where do you start? Who do you involve? Where do you look for support? How do you know if you have succeeded? How do you make a real difference for the people you are employed to serve?
This workshop provides answers to these and other questions. It will show you how reforming your organisation successfully depends upon the quality of your change strategy, the processes you adopt and how you actively engage with your staff and stakeholders.
The workshop is designed to give you the confidence to implement change in a structured, logical and sustainable manner. It will help you to strike the right balance between changes in your organisation’s systems and processes, and changes in human behaviour. It is suitable for anyone with responsibility for change management or for improving the quality of services and increasing output.