Service Delivery, Accountability and Modernisation


RIPA service delivery, accountability and modernisation training


This new faculty is intended to reflect the burgeoning theory of an integrated approach to governance and is led by practitioners with experience and direct involvement in modernisation and improvement initiatives; drawing on contemporary initiatives (because of our location and its solid history of public service reform, with a keen UK focus) to essential subject areas of open government, effective implementation and private sector involvement in the delivery of public services.


Public Private Partnerships: Policy Issues and Options
Public and Private Sector Corporate Governance
Ethics, Accountability and Corruption Prevention
Combating Fraud in Government, Business and Civil Society Organisations
Improving Public Service Delivery
Public Sector Reform: Building Capacity and Performance
Parliamentary Administration: Benchmarking against the UK Parliament
Balanced Scorecard
Maximising Information: Implementing Records Management Systems
Managing Health Strategies

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