With its origins in the Royal Institute of Public Administration founded in 1922, RIPA International is the leading independent UK training organisation specialising in public sector reform. Part of The Capita Group Plc, the UK's No.1 business process outsourcing company, and with over 50 years experience, RIPA International has developed a worldwide reputation for offering a range of comprehensive public service management and consultancy skills, and innovative approaches to delivering our services to over 1000 delegates each year ranging from administrators to permanent secretaries and ministers.
RIPA International's headquarters is based in the heart of London, one of the world’s most popular and accessible cities with a varied and exciting cosmopolitan culture. Located near to Victoria Train Station and with easy access to Gatwick and Heathrow international airports, RIPA is just a short walk from the Houses of Parliament, the famous clock tower Big Ben and Buckingham Palace.
Specialists in Public Sector Reform
Those who choose to study with us are senior civil servants and managers from Government and non Governmental Ministries and Central Banks from over 70 countries around the world. Our Open Training Courses are designed to help our clients face with confidence the challenges of globalisation, achieve value for money and to build new competencies. These courses are reviewed regularly to ensure our delegates are kept up to date with the latest training techniques and developments. View Testimonials.
By recognising the importance of people at every stage in the training process and having a strong commitment to the social and personal welfare of everyone who attends our courses, we aim to make your time with us enjoyable as well as beneficial to both you and your organisation.
Our policy ensures that:
- We actively encourage a supportive learning climate where you can learn from each other
- We tailor our training plans to the expressed needs of participants and their organisations
- Our staff are helpful and friendly, ensuring your stay will be enjoyable.
Our premises have bright, air-conditioned rooms that are equipped with the latest technology to aid your training. On your breaks between sessions light refreshments are available. Access to the Internet using our Internet Zone is free, allowing you to keep up to date with the news from home and around the world. If you just want to relax, there are designated areas where you can sit and unwind while reading a newspaper , watching 24 hour news from the BBC or interacting with delegates from other countries and courses.

'ISO 9001:2000 certification'
Capita Learning & Development was awarded ’ISO 9001:2000 certification’ in February 2004, for:
- The design, delivery, project management and administration of training programmes and conferences for UK and International markets including both public and private sectors.
- The operation of a customer contact centre handling customer correspondence, queries and transactions for training programmes and conferences.
Charity Support
RIPA International support “Helping Africa 100” a UK based charity whose aims are to promote education and relieve hardship. We are delighted that one of our Director of Studies, Garrie Bolton, is a founder member of the Charity and he travels annually to Africa to undertake voluntary work. Further information is available by email helpingafrica100@hotmail.co.uk .